New Adult Patients

East Carolina University
School of Dental Medicine
Ledyard E. Ross Hall
1851 MacGregor Downs Road
Greenville, NC 27834
Phone 252-737-7834
Fax 252-737-7047
Click for Map

As a new adult patient in Greenville, the first thing we ask is that you make an appointment in our Screening Clinic in Ledyard E. Ross Hall so that we may assess your oral health needs. Please call 252-737-7834 between the hours of 8 a.m. and 5 p.m. Monday through Friday to schedule a screening appointment. Please read below “What to Bring to Your Screening Appointment.”

You will receive a comprehensive exam during the screening, including x-rays (if needed), oral cancer screening, and blood pressure. Our faculty will make recommendations as to whether the student clinic, resident clinic or Faculty Practice will best meet your needs. Screening is not a treatment planning appointment, and no treatment other than a limited examination/diagnosis will be performed at the screening appointment.

Services Including:

  • Complete and Partial Dentures
  • Comprehensive General Dentistry
  • Cosmetic Tooth Whitening
  • Crowns and Bridges
  • Dental Hygiene and Preventive Services
  • Dentures and Partial Dentures
  • Digital Radiography
  • Emergency Dentistry
  • Hospital Dentistry
  • Hygienist Services
  • Implant Services (Surgical and Restorative)
  • Nonsurgical and Surgical Periodontics
  • Oral Medicine
  • Oral and Maxillofacial Surgery
  • Orthodontics
  • Periodontal Services and Cleanings
  • Root Canals (Endodontics)
  • Sealants and Tooth Colored Fillings
  • Sleep Apnea Treatment
  • Special Needs Dentistry
  • TMD & Orofacial Pain Treatment
  • Veneers

Parking

Parking at Ledyard E. Ross Hall is handy, free, and easy. Patients are asked to park on the MacGregor Downs Road side of the building in areas designated as Patient Parking.

Fees and Payment

There is no charge for the initial screening appointment except for fees incurred for dental x-rays. Patients will be charged for dental x-rays and treatment during future visits.
The cost of dental care in student and resident clinics is less than at most private dental offices. Medicaid and most private dental insurance plans are accepted. We accept cash, credit cards, and personal checks. As a patient, you will receive detailed information concerning our financial policies.

What to Expect as a Patient

Our faculty, students, and residents are committed to delivering thorough, high quality care, and we think of our patients as partners in education. Appointments for care in student and resident clinics may last a little longer than what you might expect in a private dental office.

It may be necessary to ask you to…

  • Attend appointments at least once every other week;
  • Be available at least two or more different days of any week;
  • Stay for 3-4 hour appointment sessions.

Your appointment may include dental x-rays unless you have had x-rays in the past year or so, in which case we ask that you bring x-rays with you. Your former dental office should provide you with any electronic copies on a “thumb”/ “USB” drive, or on a CD-ROM. Paper copies cannot be accepted as the quality often makes them non-diagnostic. We will be happy to help you obtain these copies, if you are having difficulty.

Unfortunately, we do not have childcare staff, so please make arrangements for childcare before your visit. Children are not permitted in treatment areas except for their own appointments.
Patient care coordinators will introduce you to your dental provider and schedule your appointments.

What to Bring to Your Screening Appointment

Please bring the following items with you at check-in:

  • Patient Registration Forms
  • Valid Photo ID
  • Dental Insurance Card or verification of eligibility
  • A written (or typed) list of your current medications and allergies
  • Name, phone number, and fax number of your regular medical doctor
  • Dental x-rays from the past year if you have copies as described above
  • If you are pregnant, please bring written medical clearance from your doctor